Shipping policy

The processing time for orders is 2-3 days. After that, delivery time within the United States is 3-6 days, and 10-15 days internationally. Shipping times are estimates and are not guaranteed, as there may be delays due to the holidays, and or bad weather. USPS Domestic orders above $250 will be sent with signature confirmation automatically for security purposes. Please keep in mind that USPS is a government agency and does not deliver or operate on national holidays.

• USPS is experiencing unprecedented delays due to covid-19. We cannot guarantee USPS package delivery transit times at this moment. We apologize.

Please note: Fashionably Us Inc is not responsible for any customs fees assessed by the receiving country. If your package has not been delivered after 10 days of being shipped, please contact USPS or your countries’ postal service to inquire about your package. Most likely the package has not been delivered because it is being held by customs and is pending a retrieval fee. Any unclaimed packages will be sent back to Fashionably Us Inc and cannot be refunded or resent.

Tracking Information 

Since the customer will receive tracking information via email when the label is created, tracking information is not available right at the moment of purchase and takes 1-2 days or sooner for the customer to receive it.

Please note shipping fulfillment can be delayed on holidays and on sale days due to large number of orders. 

Lost/Stolen Packages

Fashionably Us Inc is not responsible for lost or stolen packages. If your tracking information states that your package was DELIVERED to your address and you have not received it, you must contact the United States Postal Service directly at 1-800-ASK-USPS® (1-800-275-8777). Any lost, stolen, or damaged packages must be reported as a claim to USPS.

*DELIVERY TIME DOES NOT INCLUDE SATURDAYS, SUNDAYS OR HOLIDAYS*